Terms and Conditions for Private Sessions
By booking a private session or evaluation with All About You Centre (“AAY”), you agree to the following terms:
Cancellation Policy
Cancellation Policy
Cancellations or rescheduling requests must be communicated within company working hours and are subject to the following forfeiture schedule:
- Notice given 1 working day or more in advance: Free cancellation / full transfer
- Notice given less than 1 working day in advance: 50% of the session fee is charged.
- Notice given less than 3 hours or No-Show: 100% of the session fee is charged.
Refund Exceptions & Package Rules
Refund Policy: All payments are non-refundable unless:
- There is a documented medical emergency (health reports and official doctor’s notes required).
- The centre cancels the service.
- Package Transfers: Packages purchased for services with one practitioner can be transferred to another practitioner.
- Family Sharing: Packages can be shared among immediate family members living in the same household.
Venue & Room Policies
Private Practice Rooms: Practice sessions and evaluations involve only the practitioner and client/student. Friends, relatives, or children are strictly prohibited unless directly involved and pre-approved.
Pet Policy:
Animals and pets are strictly prohibited inside the centre under all circumstances.
General Info & Legal Details
Working Hours: Monday – Friday: 9:30 AM – 7:00 PM HKT | Saturday: 9:30 AM – 1:00 PM HKT (Closed Sundays & Public Holidays).
Liability & Force Majeure
AAY is not liable for direct/indirect losses or injuries, nor responsible for delays/cancellations caused by events beyond its control (e.g., severe weather, Black Rainstorm, Typhoon Signal No. 8+, strikes, pandemics, or government restrictions).
Governing Law
Governed by and construed in accordance with the laws of the Hong Kong SAR.
By registering for any workshop, course, or private session with All About You Centre (“AAY”), you confirm that you have read, understood, and agreed to the following terms and conditions.
Registration & Payment
A. Confirmation:
Registration is confirmed only upon receipt of full payment.
B. Exclusions:
Course fees do not include travel, meals, or accommodation unless explicitly stated.
C. Schedule & Venue Changes:
AAY reserves the right to modify the venue, dates, or timings at its discretion.
D. Minimum Attendance & Cancellations:
AAY reserves the right to cancel a workshop at least 48 hours prior to the start date if minimum participant requirements are not met.
Workshop Cancellation & Transfer Policy
A. Non-Refundable:
All workshop and course fees are strictly non-refundable.
B. Transfer Requests:
Fees may be transferred to a future workshop or service offered by AAY if a written request is submitted via email (info@allaboutyoucentre.com) or WhatsApp (+852 6133 5976) at least 4 working days before the workshop start date.
C. Late Requests & No-Shows:
Requests submitted less than 4 working days prior, as well as partial attendance or no-shows, are not eligible for transfer or refund.
D. Approval:
Transfers are valid only after receiving written confirmation from AAY.
E. Working Hours:
Monday – Friday: 9:30 AM – 7:00 PM HKT
Saturday: 9:30 AM – 1:00 PM HKT
(Closed on Sunday & Hong Kong Public Holidays)
Cancellation Policy
Cancellations or rescheduling requests must be communicated within working hours. Forfeiture fees apply based on the notice provided prior to the session:
- 4 Working Days’ Notice: 25% of the fee is forfeited.
- 3 Working Days’ Notice: 50% of the fee is forfeited.
- 2 Working Days’ Notice or Less: 100% of the fee is forfeited.
Note: All payments are non-refundable and non-transferable, except in rare, exceptional circumstances evaluated at the sole discretion of AAY management.
Venue & Attendance Rules
A. Private Practice Rooms:
Sessions and evaluations involve only the practitioner/facilitator and the client/student. Friends, relatives, or children are strictly prohibited unless pre-approved and directly involved in the session.
B. Pet Policy:
Animals and pets are strictly prohibited inside the All About You Centre under any circumstances.
Participation Terms & Online Technicality
A. Age Requirement:
Participants must be at least 18 years of age and attend of their own free will. In case of a minor a Consent Form would be required by a legal guardian.
B. Code of Conduct:
Participants are expected to engage respectfully and professionally. Disruptive behavior, harassment, or discrimination of any kind will result in immediate removal from the event without refund.
C. Online Workshops:
AAY is not responsible for technical issues encountered on the participant’s end, including connectivity issues, hardware malfunctions, or software incompatibilities.
Confidentiality
Participants may be exposed to personal disclosures, proprietary insights, or confidential materials belonging to AAY or fellow participants during sessions. Participants strictly agree to maintain the confidentiality of all such information during and after the workshop.
Intellectual Property
All workshop materials—including slides, handouts, audio/video recordings, and courseware—are the exclusive intellectual property of All About You Centre. Participants are granted a limited, non-transferable license to use these materials for personal development only. Reproducing, sharing, or distributing these materials without explicit written permission is strictly prohibited.
Liability Disclaimer & Force Majeure
A. Limitation of Liability:
AAY shall not be held liable for any direct, indirect, or consequential loss or damage arising from participation in any workshop or session, including personal injury, financial loss, or property damage. Participants acknowledge and assume all risks associated with their participation.
B. Force Majeure:
AAY shall not be held liable for delays or cancellations resulting from events beyond its reasonable control, including natural disasters, Black Rainstorm warnings, Typhoon Signal No. 8 or higher, strikes, epidemics/pandemics, or government restrictions
Governing Law & Amendments
A. Governing Law:
These terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).
B. Amendments: AAY reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms will be communicated via email or posted on our website.
Questions or Contact Information:
For any inquiries or clarifications, please contact us at info@allaboutyoucentre.com or via WhatsApp at +852 6133 5976.